A previous tech's work, put right without a second invoice
A longtime customer called Prestige back about work they'd already paid for. Brian came out himself, looked at what an earlier technician on his own staff had done, and decided it wasn't good enough to leave alone. He had his team reroute and add ductwork to fix it properly and never charged for the return visit. The customer, Misty Romer, wrote that she hadn't expected anyone to go that far for work already paid for once.


